Have Questions about Custom Ice Skating Costume?
We Have Answers
Contact Us
Visit Our Shop
555 Washington St. 2nd Floor Suite 3
Wellesley, MA 02482 USA
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Email Us
info@yumicouture.com
Come Visit Our Studio
Yumi and our team are looking forward to seeing you soon!
Get Measured
Please come dressed in clothes that are comfortable for taking measurements.
Fitting
Adjusting the costume before stoning. If you are ordering pants, please bring your boots as well.
Pick-up your costume
Final fitting. If there are no problems, you can take the costume home.
Studio Hours
Monday
10am – 5pm
Tuesday
10am – 5pm
Wednesday
10am – 5pm
Thursday
10am – 5pm
Friday
10am – 5pm
Saturday
1pm – 4pm Appointment only
Sunday
Closed
General Questions
How long does it take to make a costume?
It takes about a month to a month and a half after the design is decided, and two months during the busy time of year. The deadline is set when we accept the order, but we never exceed the deadline.
What is the approximate cost of the costume?
The amount of money varies greatly depending on the design of the costume, for example, long sleeves, color dyeing, ruching, material, applique, gloves, and the amount of stones.Please contact us at Info @yumicouture.com.
Can you make a costume in a rush?
We accept orders when we can afford it, but there will be a 10% express fee within 45 days and a 20% express fee within 20 days.
Can you accept orders worldwide from a long distance?
Yes. We have a lot of customers globally and significant experiences. We use emails, phone calls and online meetings via Teams. IT has made remote comminication easy and frictionless. We know fittings is still a major challenge in distant service, but our extensive experience enables us to provide the best advice for global customers.
Can I return my costume?
We will not accept returns of items because we make them in individual sizes and designs. We can make adjustments free of charge within 10 days of receiving the item.
Can I cancel my order?
There is no cancellation fee before the consultation.There is a $500 cancellation fee between the time the design is decided and the fitting. There is also no refund of the $100 consultation fee.
There is no cancelation after the fitting.
My body size has changed since last year, can you fix it?
Of course we will adjust.
When is the best time to make an appointment?
We start accepting costumes for the new season at the end of November before the season starts. Even if you don’t have a specific song, it is best to make an appointment if you want to make a costume.
If you do have a song already selected, please contact us at any time.
